At ARCADIA BEACH RESORT PANDANAN ISLAND, we understand that sometimes plans change, and that’s why we have a flexible refund policy in place.

31 days or more before check-in date:
If you need to cancel your reservation, please do so at least 31 days before your check-in date. We will refund the full amount you paid, less any transaction fees.
30-20 days before check-in date:

If you cancel your reservation between 30 and 20 days before your check-in date, we will refund 50% of the full amount you paid, less any transaction fees.

Less than 20 days before check-in date:

If you cancel your reservation less than 20 days before your check-in date, we regret to inform you that the reservation is non-refundable.

Please note that all refunds will be processed within 7-10 business days from the date of cancellation.

Thank you for choosing ARCADIA BEACH RESORT PANDANAN ISLAND, and we look forward to welcoming you soon.

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Pulau Pandanan, 91307 Semporna,
Sabah, Malaysia

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