Privacy Policy for Arcadia Beach Resort Pandan Island

Introduction:
Arcadia Beach Resort Pandanan Island wholly owned by Pandanan Dive Adventure Sdn Bhd (930980-A) (hereafter referred to as “Arcadia” or “the resort”) is committed to protecting the privacy and personal information of our guests and customers. We take the protection of your personal information very seriously and strive to keep it secure and confidential. In this privacy policy, we outline how we collect, use, store, and share your personal information.
Types of Personal Information Collected:
Arcadia collects personal information when you make a reservation, check-in, or use our services. This may include, but is not limited to, your name, address, email address, telephone number, payment information, and any other information necessary to provide you with the best possible experience while staying at the resort. We may also collect information about your travel preferences, dietary restrictions, and other relevant information to better serve you during your stay.
Use of Personal Information:

Arcadia uses the personal information we collect for the following purposes:

  • To process your reservation or purchase
  • To provide you with the services and amenities offered at the resort
  • To send you promotional offers and special events related to the resort
  • To improve our services and offerings
  • To meet legal and regulatory requirements
  • Storage and Sharing of Personal Information:
    Arcadia will store your personal information in a secure database and only share it with third-party service providers as necessary for the purposes outlined above. For example, we may share your personal information with payment processing companies in order to process your payment for your stay. We take all reasonable measures to ensure the security of your personal information, but we cannot guarantee that unauthorized third parties will not access it.
    Access to Personal Information:
    You have the right to access the personal information we have collected about you and make changes as needed. If you wish to access your personal information, please contact us at
    CHU : +60 11-6923 2213 , LEE : +60 13-830 0226.
    Email : [email protected],
    Address : TB 35-1 Lot G2 Tkt 1, Kubota Sentral, Jalan Chong Thien Vun 91000 Tawau, Sabah, Malaysia
    Data Retention:

    Arcadia will retain your personal information for as long as necessary to provide you with the services you have requested or as required by law. After that, we will securely delete or destroy your personal information.

    Changes to Privacy Policy:
    Arcadia may update this privacy policy from time to time to reflect changes in the resort or changes in privacy laws. We encourage you to review this policy periodically to stay informed of our privacy practices.
    Contact Us:
    If you have any questions or concerns about our privacy policy, please contact us at
    CHU : +60 11-6923 2213 , LEE : +60 13-830 0226.
    Email : [email protected],
    Address : TB 35-1 Lot G2 Tkt 1, Kubota Sentral, Jalan Chong Thien Vun 91000 Tawau, Sabah, Malaysia
    Acceptance of Privacy Policy:
    By using the services offered at Arcadia Beach Resort Pandanan Island wholly owned by Pandanan Dive Adventure Sdn Bhd (930980-A), you are accepting the terms outlined in this privacy policy. If you do not agree with this policy, please do not use our services.

    Date of Last Revision: 01-February-2023.

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